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Showing posts from January, 2025

The Silent Culture: Why Employees Hesitate to Speak Up

As business owners, we often encounter moments of frustration when our employees seem unresponsive to simple questions. We ask for input, yet receive blank stares. We request updates, yet hear nothing until we chase. The knee-jerk reaction might be to blame laziness, incompetence, or a lack of engagement. But before we jump to conclusions, we should ask ourselves a harder question: Have these people been punished for speaking out before? Silence in an organization is rarely accidental. It is cultivated—sometimes subtly, sometimes aggressively—through past experiences. If employees have seen colleagues reprimanded, ridiculed, or ignored for voicing their thoughts, they learn that staying quiet is the safest path. If their past responses have been met with micromanagement, excessive scrutiny, or outright dismissal, they internalize that their words carry more risk than reward. This is not an individual problem but a deeply cultural one. Organizations often claim to encourage open dialogu...

DeepSeek Sneak Peek at a Problem I Think About Every Day

Proofread prompt: Imagine you’re a son working for your dad after spending 10 years in the corporate world. You now want to work for your father, but he is a traditional Chinese businessman. He has been successful, but his previous success may not be enough to carry the company forward into the future. How would you manage your company’s transition process to ensure, firstly, that you’re a good son to your father—who wants to remain involved as long as possible—and secondly, that the business remains sustainable for the long term? 20 seconds of Deepseek thought process: Okay, let's tackle this problem. The user is a son who's worked in the corporate world for 10 years and now wants to join his father's traditional Chinese business. The father is successful but maybe stuck in old ways, and the son needs to transition the company while respecting his father and ensuring future sustainability. First, I need to consider the cultural aspects. In Chinese culture, respecting elder...

Experience with JTK

I’d like to record my experience with JTK (Jawatan Tenaga Kerja, also known as the Labour Office) here in Malaysia, partly as a reference for myself and perhaps as something that others can relate to or learn from. Tip 1: Don’t Be Rude I’m not someone who’s naturally rude, but as with any authority figure, there’s absolutely nothing to gain by acting like we’re untouchable. It doesn’t matter if we hold a Datukship, Tan Sri title, or some other prestigious accolade—those don’t carry any weight when it comes to compliance. In Malaysia, there’s no shortage of people with high-ranking titles, and chances are the officers have seen it all. Titles certainly don’t equate to compliance, and if anything, our former prime minister is living proof they can mean the opposite. So, the golden rule here is to stay respectful. Tip 2: Prevention and Preparation Are Everything Let’s face it—none of us are 100% compliant. Whether it’s due to negligence, ignorance, or the impracticality of some of our law...